Candid AI Privacy Notice

Last Updated: October 1, 2025

This Privacy Notice describes how Candid AI ("our," "we") collects, uses, and shares personal information. Candid AI provides political transparency tools, candidate information, and related content and services focused on helping people engage with elections and politics.

This Privacy Notice applies to:

Our website and content hosted at https://www.candidmedia.ai (the "Site"), our web and mobile application, and other online products and services (collectively, the "Services"). This Privacy Notice applies to general visitors to our Site and Services ("Visitors").

Registered users, including those who sign up for accounts, join waitlists, participate in early access programs, or access premium features ("Members").

For all users who interact with us online, we collect information you choose to give us and information that may be collected automatically from your use of our Site and Services. We use that information to operate our business, and for a variety of other purposes described below.

This Privacy Notice does not apply to information that cannot reasonably identify you or your household, such as de-identified or aggregated information.

This Privacy Notice also does not apply to third parties, including those that may be linked from or that support advertising accessible through our Site or Services. We are not responsible for the privacy practices of third parties, and you should contact them directly to understand their practices.

If you are a resident of California, please see our Additional Notice for California Residents for additional disclosures.

Information We Collect

We collect information about you from a variety of sources, including:

Directly from you when you provide it to us (e.g., creating an account, signing up for updates, submitting feedback).
Automatically as you use the Services (e.g., device information, cookies, usage data).
From third parties, including analytics providers and marketing partners.

Examples include:

When you sign up for a Candid AI account or mailing list, we may collect your name, email address, and login credentials.
When you join our waitlist, we may collect your name, email address, and optional demographic or interest information you choose to provide.
When you provide feedback, respond to surveys, or contact customer support, we collect the information you submit.
Through automatic technologies (cookies, analytics tools), we may collect information such as device type, browser, IP address, time of visit, and interactions with our Site or Services.

How We Use Information

We may use information we collect for purposes including:

To operate, maintain, and improve the Services.
To create and manage your account, waitlist entry, or membership status.
To personalize your experience on the platform (e.g., surfacing candidate or issue-related content).
To process feedback and product research responses.
To send you service updates, marketing, and promotional communications (you can opt-out at any time).
To detect and prevent fraud, abuse, or illegal activity.
To comply with applicable laws and regulations.
For any purpose you direct us to at the time of collection or consent.

How We Share Information

We may share information with:

Service providers and vendors that support our operations (e.g., hosting, analytics, email distribution, payment processors for premium features).
Legal and regulatory authorities as required by law.
Professional advisors (legal, accounting, auditing, etc.).
Corporate transactions in the event of a merger, acquisition, or sale.
Aggregated or de-identified data, which cannot reasonably identify you, for research or product development purposes.

We do not sell your personal information.

Security

We maintain technical and organizational safeguards to protect your information. However, no system is entirely secure, and we cannot guarantee absolute security.

Children's Privacy

Candid AI is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us information in violation of applicable law, please contact us at support@candidmedia.ai and we will delete the information as required.

Your Choices

Account Information: You can update certain account details through your account settings.
Marketing Communications: You may opt out of promotional emails by using the unsubscribe link in our emails.
Cookies and Tracking: You can adjust cookie preferences via your browser or our consent management tool.

Updates to this Privacy Notice

We may update this Privacy Notice from time to time. Changes will be effective once posted unless otherwise stated. The "Last Updated" date at the top will reflect the latest revisions.

Contact Us

If you have any questions or concerns about this Privacy Notice or our privacy practices, please contact us at:

Candid AI, Inc. support@candidmedia.ai