Candid AI Privacy Policy

Version 1.0
Last revised on: October 1, 2025

Introduction

This Privacy Policy outlines the manner in which Candid AI (“we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“you,” “your,” or “user”) of our website accessible at www.candidmedia.ai, our mobile applications (the “App”), and any product or service offered by us (collectively, the “Services”). This policy informs you about our practices regarding the collection, use, and disclosure of personal information gathered through our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

By using our Services, you consent to the use and disclosure of your personal information for AI and machine learning training as described in this Privacy Policy, unless you exercise your right to opt out.

Information Collection and Use

Candid AI is committed to protecting your privacy. This section outlines the types of information we may collect and our practices for collecting, using, maintaining, and disclosing that information.

This Privacy Policy applies to information collected:

Through our Services
In email, text, and other electronic communications between you and our Services
Through mobile and desktop applications you download that interact with our Services
When you interact with our advertising or applications on third-party websites that link to this policy

This policy does NOT apply to information collected:

Offline or through other means
By any third party, including applications or advertising linked from our Services

Personal information collected in the last 12 months:

Identifiers (name, address, email, phone, IP, login)
Commercial information
Internet activity
Geolocation data
Professional/employment information
Education information
Inferences used to create profiles

Sources of information:

Direct interactions
Automated tracking technologies
Third-party service providers
Public sources
Analytics providers

We use this information for:

Providing and improving services
Processing transactions
Marketing and advertising
Analytics
Security and fraud prevention
Legal compliance
Research and development

Usage Analytics and Interaction Data

We may collect data such as:

Time spent viewing posts
Click behavior
Scroll depth
Session duration
Features used
Device/browser information
Referral sources

Collected using cookies, pixels, analytics tools.

Used for:

Engagement insights
Personalization
Feature performance
Debugging
Product development
Security

Information Sharing and Disclosure

We may share information:

With service providers
To comply with laws
During mergers or acquisitions
With AI research partners
To protect rights and safety
With your consent

Use of Artificial Intelligence

AI may be used for:

Personalization
Fraud/security detection
Usage analysis
Customer service automation

AI may process:

Identifiers
Commercial info
Internet activity
Geolocation
Usage data
Sensitive info (with consent)

Third-Party AI Vendors

Vendors are contractually restricted from using your data beyond approved services.

Automated Decision-Making

You may request information on:

Categories of information used
Purpose
Likely outcomes

AI Training and Retention

We may:

Use identifiable or de-identified data
Share data with AI providers
License datasets
Contribute to external model training

You may opt out at support@candidmedia.ai.

Third-Party AI Training

Data may be used to train:

LLMs
Generative AI
Classifiers
Ranking systems
Predictive models

Data categories used:

Identifiers
Internet/app activity
Usage analytics
Communications
Geolocation (if enabled)
Behavioral inferences

You may opt out anytime.

Your Rights

You may request:

Access
Deletion
Correction
Opt-out of sale/sharing
Limitation of sensitive data use

Your Rights Under the CCPA

California residents may:

Request collected information
Request deletion
Opt-out of sale
Not be discriminated against

Requests: support@candidmedia.ai

Verification may require:

Account credentials
Name/contact
Transaction history
Additional documentation

Data Security

We maintain administrative, technical, and physical safeguards to protect data. We will notify affected users of breaches as required.

Data Retention

Account: lifetime + 2 years
Transactions: 7 years
Marketing preferences: until opt-out
Usage data: 2 years
Communications: 3 years

Do Not Track Signals

We honor DNT browser signals and do not engage in cross-site tracking for targeted ads. Third parties may handle DNT differently.

Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent. If discovered, data will be deleted immediately.

Changes to This Policy

We may update this policy at any time. Continued use constitutes acceptance.

Contact Information

Questions or privacy requests: support@candidmedia.ai